Responsible Gaming at buby88

Setting a Deposit Limit

Log in to your buby88 account and navigate to the Account Settings section. Under "Responsible Gaming", select "Deposit Limits" and enter your preferred daily, weekly, or monthly cap in ৳ (Bangladeshi Taka). Limits take effect immediately. Increases to an existing limit are subject to a 7-day cooling period before they become active, giving you time to reconsider.

Requesting a Cooling-Off Period

If you feel you need a short break, visit the Responsible Gaming section of your account settings and choose a cooling-off duration — 24 hours, 7 days, or 30 days. During this period your account will be restricted from placing bets or making deposits. The restriction lifts automatically once the chosen period expires.

Activating Self-Exclusion

Self-exclusion is a more permanent measure. You may select a self-exclusion period of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your buby88 account is locked and you will not receive any marketing communications for the duration of the exclusion. To activate self-exclusion, contact our 24/7 live support team or email [email protected] with the subject line "Self-Exclusion Request". Our team will process the request within 24 hours and confirm activation by return message.

Modifying or Removing Limits

Reducing a limit or activating a cooling-off period takes effect right away. Removing or increasing a limit requires a mandatory 7-day reflection period, during which the existing limit remains in force. This safeguard is intentional — it is designed to prevent impulsive decisions made during a losing streak or emotional moment.

buby88 operates a strict 21+ age policy. All players must be aged 21 years or older to register an account, make a deposit, or place any wager on the platform. This policy applies to all players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

During the identity verification (KYC) process, all players are required to submit a valid government-issued ID — such as a National Identity Card (NID), passport, or driving licence — confirming their full name and date of birth. Accounts where age verification cannot be completed will be suspended and any pending withdrawals held until verification is resolved.

If you are a parent or guardian and you believe a minor may have accessed or registered on buby88, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

Problem gambling — sometimes referred to as gambling disorder — is a recognised condition that can affect anyone, regardless of age, income, or background. It is characterised by a persistent inability to control gambling behaviour despite negative consequences in one's personal, financial, or professional life.

In Bangladesh, as online gaming becomes more accessible through mobile platforms and payment methods like bKash and Nagad, it is more important than ever to approach gambling with awareness and self-discipline. buby88 takes this responsibility seriously and actively works to promote safe gaming behaviour among its entire player community — from Dhaka to Cox's Bazar.

Early signs of a developing problem can include: thinking about gambling constantly, feeling the need to gamble with ever-increasing amounts to get the same level of excitement, hiding gambling activity from people close to you, and prioritising gambling over day-to-day responsibilities. If any of these signs resonate with you, please do not hesitate to reach out to the buby88 support team or to a qualified health professional.

Remember: buby88 is here for your entertainment. We want you to have a great time betting on BPL cricket, spinning the reels on your favourite slots, or enjoying live casino games — but always within safe, sustainable limits that work for your lifestyle and financial situation.